Privacy Policy

What we collect

When you sign in with Google, we receive your email address. We store this to identify your account and keep your collection private from other users. We do not receive your Google password or any other Google account information.

When you add shoes to your collection, we store the details you provide: shoe name, SKU, size, condition, purchase price, purchase date, wear count, and any notes you add.

If you submit feedback through the app, we store your name, email address, and message.

If you subscribe to Nextsole Pro, we store your subscription status, plan, and renewal date so we can manage your access. We do not receive or store your card details — these are handled entirely by our payment processor, Stripe. See Payments and subscriptions below.

Analytics

With your consent, we use Vercel Analytics and Google Analytics to understand how the app is used. They collect anonymous data such as page views and navigation patterns. No personally identifiable information is collected and no advertising profiles are built.

You can accept or decline analytics when you first visit the app, and change your preference at any time in Settings. Neither tool loads until you accept.

Error monitoring

We use Sentry to capture application errors. When an error occurs, Sentry may record technical details such as the page you were on and a stack trace. This data is used solely to diagnose and fix bugs and is not shared with third parties or used for advertising.

Why we collect it

Your email address is used solely to identify your account. We do not use it for marketing emails.

Your collection data is used to power the app — tracking value, rotation, wear history, and recommendations. It is not shared with other users or third parties.

Feedback submissions are used to improve the app. We may reply to the email address you provide.

Payments and subscriptions

Nextsole Pro subscriptions are processed by Stripe. When you subscribe, you enter your card details directly into Stripe's secure checkout — we never see or store your full card number, expiry date, or CVC.

Stripe shares limited information back with us so we can manage your subscription: your subscription status, plan, renewal date, and a reference to your Stripe customer record. You can manage or cancel your subscription, and view invoices, at any time from Settings → Manage subscription, which takes you to Stripe's billing portal.

Stripe processes payments under its own privacy policy and may use your data (such as email and payment details) for fraud prevention and regulatory compliance. See Stripe's Privacy Policy for details.

Who can see your data

Only you and the app administrators. Your collection is protected by row-level database access controls — no other user can read or modify your data. Market price data is shared across users but contains no personal information.

Third-party services

We use the following trusted third-party services to operate Nextsole:

• Supabase — database and authentication hosting.
• Vercel — app hosting and anonymous analytics (with consent).
• Sentry — error monitoring.
• Resend — transactional email delivery.
• Stripe — payment processing for Nextsole Pro subscriptions. We never receive your full card details.
• Google — sign-in, and anonymous analytics via Google Analytics (with consent). For sign-in, we receive your email address only; no other Google account data is stored or processed by us.

Market price data is sourced from third-party APIs. No personal data is sent to these services.

Cookies

Nextsole uses session cookies required for authentication via Supabase. These are strictly necessary for the app to function. With your consent, Vercel Analytics and Google Analytics may also set cookies to track anonymous usage. No advertising cookies are used.

Your rights

You have the right to access, export, and delete your data at any time:

• Export — download a copy of your collection data as a JSON file from Settings → Download my data.
• Clear collection — permanently delete all your collection data while keeping your account active, from Settings → Clear my collection.
• Delete account — permanently delete your account and all associated data from Settings → Delete my account. This cannot be undone.
• Analytics consent — change your analytics preference at any time in Settings.

Deleting your collection data without deleting your account

To delete your collection data while keeping your Nextsole account active: open the app, go to Settings, scroll to the Danger zone section, and select Clear my collection. You'll be asked to confirm — this cannot be undone.

What's deleted: every shoe/item in your collection, including their photos, notes, and wear history.

What's retained: your account itself stays active — sign-in details, username, public profile, and badges already earned are not affected.

Deleting your Nextsole account

To delete your Nextsole account and all associated data: open the app, go to Settings, scroll to the Danger zone section, and select Delete my account. You'll be asked to confirm — this cannot be undone.

What's deleted: your account, your entire collection (shoes, photos, notes, wear history), your public profile, badges, leaderboard activity, and any saved settings — permanently and immediately.

What's retained:anonymised feedback you've submitted may be kept after deletion. Stripe retains payment and transaction records separately, as required for tax, accounting, and fraud-prevention purposes, independent of your Nextsole account status.

Data retention

Your data is retained for as long as your account is active. If you delete your account, all associated data is permanently removed. Anonymised feedback content may be retained after account deletion. Stripe retains payment and transaction records separately, as required for tax, accounting, and fraud-prevention purposes, independent of your Nextsole account status.

Changes to this policy

We may update this policy as the app evolves. The date at the top of this page will reflect the last update.

Contact

Questions about your data or this policy? Get in touch using the feedback form in the app.